Category Archives: Customer Service

International Customer Loyalty Month: Win Back Customer Service!

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International Customer Loyalty Month: Win Back Customer Service! Customer service takes front and center during International Customer Loyalty Month.  Keeping your customers happy is the cornerstone of any successful business…. Read more »

Get to Know Your Customers Day: Jump Starting Your Customer Service During Challenging Times!

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Get to Know Your Customers Day: Jump Starting Your Customer Service During Challenging Times! Get to Know Your Customers Day is April 17th.  One of the secrets to great customer… Read more »

JumpStart Monday Motivational Quotes for Outstanding Service

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For additional service articles and resources, go to http://www.thesykesgrp.com.  

JumpStart Thursday: Motivational Quotes for Great Customer Service

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“Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.” – W. Edwards Deming Get to Know Your Customer Day is January 19th.  In these challenging times, it is extremely important that we know and understand our customers so that we can take of their needs.  When we achieve this, we achieve the competitive edge in the marketplace. The following is a customer service article that will help you know your customer better and be in tune with their needs: During our recent… Read more »

JumpStart Monday: Motivational Quotes for Getting Back to Outstanding Customer Service!

“Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.” – Ross Perot Getting Back to Basics: A Customer… Read more »