Category Archives: Customer Service

JumpStart Monday: Motivational Quotes and Secrets for Outstanding Customer Service

“When people are serving, life is no longer meaningless.” – John Gardener Check Yourself for Outstanding Customer Service Recently, a business associate, Mike, mentioned that he was doing a show… Read more »

Happy National Talk on the Elevator Day! A Customer Service Story

I put together the solution and took the #4 subway line to Wall Street to meet at her office. As I waited in the lobby of her building for an elevator, five women gathered around me to also wait for the elevator. The elevator arrived and we all walked into the elevator. I took the initiative and greeted the group of women and commented on the weather. This opened up the conversation between all of us and soon, with additional exchanges, we were laughing about our day.

Happy Get to Know Your Customer Day!

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The secret weapon for being successful during this changing time is customer service. Outstanding customer service will make you stand out from the competition and make your organization successful. Whether your organization is for profit or non-profit, a private or government agency; or a big corporation vs. a small business, the following five customer service secrets will help you succeed in any situation

Customer Service Starts with a Can Do Attitude: Five Secrets to Winning, Creating, and Keeping Repeat Customers

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Customer Service Starts with a Can Do Attitude:  Five Secrets to Winning, Creating, and Keeping Repeat Customers Let me share with you the following can do customer service story on… Read more »