Tag Archives: cutomer service

JumpStart Thursday: Motivational Quotes for Great Customer Service

  

“Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.” – W. Edwards Deming Get to Know Your Customer Day is January 19th.  In these challenging times, it is extremely important that we know and understand our customers so that we can take of their needs.  When we achieve this, we achieve the competitive edge in the marketplace. The following is a customer service article that will help you know your customer better and be in tune with their needs: During our recent… Read more »

JumpStart Monday: Motivational Quotes for Getting Back to Outstanding Customer Service!

“Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.” – Ross Perot Getting Back to Basics: A Customer… Read more »